Archive for March, 2009

What Executive Skill Should We Focus On?

Sunday, March 15th, 2009

Two weeks ago I had a simple question to a couple of executives I was interviewing for my panel discussion with the Villanova MBA class in April. Instead of sharing my opinions with the MBAs I decided to reach out to a dozen or so of my peers and ask what they would tell the class. I will share the results of those interviews after my talk with the class in April.

What came from the interviews though is a series of spectacular insights. One of which is that in these times executives should focus on different skills than just business expertise and personal development. My friends told me that the ability to execute and build relationships will surpass all IQ and business acumen.

I decided to put the theory to the test. I reached out to my LinkedIn network and conducted the following poll:

In these times what executive skills should we focus on?

The response was overwhelming to say the least. In a week I received 170 completed polls, 40 detailed comments and over 50 emails detailing and arguing various points.

Here is the bottom line:

Ability to Execute is the Most Important Skill.
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40% of those polled believed that Execution is the most critical while 31% put Relationship Building first.
Interestingly only 10% put Business Expertise on top.

Again, like the adage says: IT IS NOT WHAT YOU KNOW…

Interestingly the ranking was almost identical from both men and women:
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We will be dedicating a new site to publish the details of our polls and interviews soon. Stay tuned.

Executive Success - it’s a simple equation…

Wednesday, March 4th, 2009

It’s not WHAT you know.
It is not WHO you know.
It is not HOW you deliver.
It is ALL of it.

In the new world of tough competition for positions, careers and recognition it is important to remind ourselves that it takes 3 to be successful and compete.

We can look at this as the following formula:

SUCCESS = IQ * EQ * XQ

IQ - Intelligence, Credibility

Most of us have been taught that through learning and personal development we will succeed. It is certainly part of the equation but the as John Maxwell’s classic reminds us - Talent is Never Enough.

EQ - Relationships, Intimacy

Relationship building may be the most misunderstood area of the equation. Many assume EQ is the area for salespeople and managers. Others believe that having 10,000 online “friends” or consumers does the trick. The most important for us is to create long term relationships of give and take that will help you advance your agenda. Whether it is sales, politics, social or otherwise. Keith Ferrazzi emerged as the most prominent advocate of this skill.

XQ - Execution, Consistency

The most under-appreciated factor in success is to actually deliver the goods, so to speak. Being smart and knowing the right people only matters if you produce results. We are always astonished how many people forget this. Leading advocates of this skill are Bossidy , Kaplan and David Allen .

In fact, our research shows that most executives overweigh their focus in one of these areas so much so that certain archetypes are emerging

The Expert Archetype: “IQ eq xq” - I am the expert in my field, I have the best insight. I already know the right solution.
Typical roles that overemphasize this skill: consultant, advisor, attorney, researcher, professor.

The Connector Archetype: “iq EQ xq” - I build connections with everyone. I can leverage it to advance their and my agenda.
Typical roles that overemphasize this skill: sales, marketer, politician, PR, fundraiser.

The Manager Archetype: “iq eq XQ” - I deliver results through teams. I meet objectives, deadlines and budgets.
Typical roles that overemphasize this skill: project manager, plant manager, supervisors, crisis managers.

Great, very insightful (IQ), but what can I do about this (XQ)?

ACTION STEPS:

1.) DEVELOP ALL 3 SKILLS: All successful leaders create a balance of these 3 skill areas and augment their own shortcomings by partnering with others that are strong in areas where they are weak. It is interesting to see what other executives think about relative importance of these skills in today’s economy. Check out our global executive poll:

2.) EXCEL IN ONE OR TWO - Our research shows that in order to be considered an effective leader - in a given corporate or social environment - it is critical to meet the ‘minimum’ expectations in ALL 3 areas and demonstrate excellence in at least 1 area. According to Marcus Buckingham the best approach is to ‘Build on your strengths’ and focus on the area where you are already good at.

3.) BALANCE THEM, DAILY - We believe it is important to strike a daily balance to make sure all of us work on tasks that strengthen all 3 areas and create a personal development program to improve each discipline. What-if our daily GTD lists have reminders to do that… (we will talk about that our next blog)

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Why the technology sector is the most price efficient

Monday, March 2nd, 2009

Technology prices have always been falling

We all know that technology product prices tend to fall 60-80% in a decade for the same spec. Whether it’s DVD players, flash memory, TV, computers, servers - they all follow the same pattern.
The more interesting question is why other industries cannot achieve any similar price reduction.

Following the electronics industry model:

  • a $3.50 latte from a decade ago should cost today $0.70
  • your child’s education “product” should sink from $200,000 to $40,000
  • your car of $30,000 should now be $6,000
  • heart surgery prices in 10 years should drop from $250,000 to $50,000

Of course it does not happen for other industries.

No other industry apart from High Tech outperforms the pressure of inflation. At least not due to productivity and efficiencies. Only due to falling demand. See Real Estate, Investment Assets, etc.

Consumer food product companies have a similar mantra by holding food prices steady in the stores. To achieve that they have to keep improving efficiencies by 4-5% each year just to eliminate the impact of material and labor price inflation.

Then there are industries that do the opposite. Even in today’s economy health care related costs, education and some professional services prices are still growing at 5-8% far outpacing inflation and GDP growth (or lack thereof).

The Monster is not Deflation but Lack of Innovation and Productivity

There is all this talk about the deflation and how falling prices will kill the economy. Maybe so. However I think the real debate should be about productivity, innovation, efficiency and hyper competitiveness.

Annual Productivity Growth 2000-2005 (OECD 2008):

  • Technology: 17%
  • All Manufacturing: 5%
  • Metal products: 3%
  • Textile/apparel: 5%
  • Heavy Equipment; 3%

In the US - industry productivity has been lackluster outside technology. That’s what the tech sector has that no other industry seem to have. In the coming year of falling prices maybe other industries get to practice a little high tech life.

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